Terms and conditions
We guarantee same day delivery everywhere in Canada and in the USA for incoming orders received before 2:00 in the time frame of the local area of destination.
For us to be able to deliver your order on time, it is possible that we remedy to a similar product. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
- In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
- For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but we may substitute with another color.
- If the floral container shown online is not available, a similar container will be used.
- For green and blooming plants, similar plants may be substituted of equal or greater value.
- For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
- If the plant container shown online is not available, a similar container will be used.
All delivery requires a 10.50$ delivery fee.
International deliveries require a 18.00$ delivery fee. All orders going international cannot be delivered on the same day. You have to count 24-48 hours until your flowers can reach their destination. All the prices shown are in US - Canadian dollars, depending witch currency you selected. Note that the item sent will be made as similar as possible to the selected picture. Model of vases and flowers can be substituted depending on flowers kept in stock by the local flower shop.
- International deliveries can be made the next business day when you place your order by 1 p.m. Eastern Time.
- Orders placed after 1 p.m. Eastern Time on Friday can be delivered the following Monday.
- Orders placed after 1 p.m. Eastern Time on Saturday or anytime on Sunday can be delivered the following Tuesday.
Prices may be subject to change for certain countries. You will be contacted if additional funds are required for your order.
Prices increase for fresh roses from February 6 to February 15
Flower farms increase the cost price of roses at this time of the year.
Depending on the currency you selected, prices are in US or Canadian money. Your credit card exchange rate will apply according to the currency selected.
Taxes will be applied to the concerning area of destination.
Your satisfaction is guarantee with W-F-N.com, FTD and Teleflora. We regroup 32000 florists worldwide. You can make your own bouquet by calling our toll free number. We will be more than happy to provide you with a professional help.
Important point out
Our guarantee section provides you an understanding of how we process your order. We also tell you about changes that may occur before and during your delivery.
- The product ordered can vary from the picture you see on the website, the equivalent will be provided.
- The FTD code mention on the picture is a universal code for all florists, the first impression will be kept, and it will be as similar as possible.
- We will decide in that case if necessary to call customer back or not depending of the modification that will be applied. Be reassured that we will do the best to keep a happy customer.
- The prices of flowers can vary from a florist to another, for this reason a superior or inferior amount of flowers can be provided for the chosen item.
- Please keep in mind that the prices that are posted on the website are an average of prices drafted from different florists and areas.
If unsatisfied of received product
If our customer is not satisfied with his order, our politics ensures a replacement of the chosen arrangement within 24 hours or we can also give you a credit on your next order. No refund will be done unless the delivery has not been made for different reason, we keep the right to decide the amount of credit or reimbursements will be applied to keep a happy and well served customer.
In case of an undelivered item chosen on your order (card, balloons, vase, teddy bear…) please notify us and we will redeliver that item within 24 hours with no extra cost.
Security & Policy
Please notify that all credit card number that are given by internet or by phone are automatically deleted from our database for security purposes.
If ever your order has not been delivered on the requested day, please contact us and we will be glad to tell you the reason why.
Most of the florists call before delivering to make sure that someone is present. If you don’t want the recipient to be called please detail this in the special instruction field while filling out your order. If by any chance the recipient is not home at the moment of the delivery we have the right to charge a second delivery.
We cannot guaranty a specific hour of delivery. Any demand for a specific delivery time will be given the utmost attention, depending of delivery inconveniences.
The perfect expression for any occasion!
W-F-N.com is a family-owned business with 60 years of experience in the flower industry. You can put your trust in our ability to deliver fresh, fragrant flowers to destinations in Canada and the United States. Orders can be made from anywhere in the world. We're committed to ensure that every experience you have with W-F-N.com is a satisfying one. You'll find it easy to browse and buy at your convenience with our secure online ordering process. Choose from a wide range of flowers as well as a unique assortment of gifts and baskets, perfect expressions for any occasion!
W-F-N.com is your online florist delivering worldwide!